Reference

Privacy Policy for Your capcusjp Account

Auto Roulette, Madame Destiny, and E-Sports Arena can sit beside your wallet records only because we collect the account and payment data needed to run your session.

DANA receipt dataOVO account checksGoPay wallet recordsQRIS payment logs
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capcusjp Privacy Policy for Your capcusjp Account
PRIVACY CONTACTS

Where To Ask Privacy Questions

Fast privacy help matters when your phone changes, a QRIS receipt looks unfamiliar, or you want a data correction. You can reach us daily, 09:00–23:00 WIB, through live chat in the lobby, WhatsApp after login, or email at [email protected]. For account safety, we may ask you to confirm your mobile number, recent payment rail, and the last device shown under Account > Security > Active sessions.

Team online

Live chat

Use live chat when you need a same-day privacy check on login alerts, cookie choices, or a payment receipt. We answer during 09:00–23:00 WIB and keep the chat tied to your account record.

WhatsApp after login

Open Account > Help > WhatsApp when your phone number is still active. We confirm the request inside your signed-in account before discussing wallet records, device access, or data changes.

Email privacy desk

Send formal privacy requests to [email protected] for data access, correction, or deletion checks. Include your login name, registered mobile number, and payment rail so we can match the account safely.

ACCOUNT SAFETY

Data Rules Behind Auto Roulette Sessions

Privacy controls sit beside the games you open, not after them. When you move from Royal Fishing to Crash Games, our system reads session cookies, device signals, and wallet status so your…

Data collection

We collect account details, device data, session activity, and payment references needed to operate your account. We avoid asking for extra documents unless a wallet dispute, security alert, or legal request requires it.

Payment records

DANA, OVO, GoPay, and QRIS receipts create transaction IDs, timestamps, and status codes. We use those records to match deposits, check withdrawals, resolve failed scans, and answer your wallet questions.

Cookie choices

Cookies keep your session active, remember language choices, and help detect unusual access. On Android Chrome, check Settings > Site settings > Cookies if you want to manage browser storage yourself.

Account security

Password resets, OTP checks, and device alerts are logged so we can trace access changes. You can check Account > Security > Active sessions and message us if a device does not look familiar.

Retention timing

Wallet logs and identity checks are kept while needed for disputes, tax, security, and lawful requests. Marketing contact choices can be changed sooner by asking support to remove message consent.

Change requests

You can ask us to correct a mobile number, update account details, or assess deletion. We verify identity first, then confirm what can be changed based on account status and legal duties.

Privacy Answers Before You Join

These questions focus on how our Privacy Policy works when you create an account, use local payment rails, and switch devices. We keep the answers practical so you know what is collected, why it is used, and how to contact us. If your request involves eligibility, account access depends on local law and is available only where local law permits.

We collect your login name, mobile number, password, device signals, IP region, cookie choices, and payment references. These details help us create the account, keep sessions connected, and match wallet activity to you.

Payment records help us confirm deposits, trace failed transfers, check withdrawal requests, and answer wallet disputes. We store transaction IDs, timestamps, rail names, and status codes, not your full wallet login credentials.

Yes. Email [email protected] or use live chat during 09:00–23:00 WIB. We will ask for your login name, registered mobile number, and a recent payment rail to confirm the account before sharing data.

Start from Account > Profile if you can still sign in. If you cannot access the account, contact WhatsApp after login recovery or email us with the old number, new number, and recent payment rail.

Cookies record session status, language choice, security checks, and basic lobby movement. They help keep Auto Roulette, Madame Destiny, or slot-feature rooms connected to your account without collecting unrelated browsing content.

We keep account, payment, and security records while they are needed for service, dispute handling, fraud checks, and lawful requests. When the need ends, we remove, anonymise, or restrict the record where possible.

Check Account > Security > Active sessions, then message live chat or email [email protected]. Share the device name, time shown, and whether any DANA, OVO, GoPay, or QRIS activity looks unfamiliar.

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